{"id":2487,"date":"2022-06-01T16:37:38","date_gmt":"2022-06-01T14:37:38","guid":{"rendered":"https:\/\/fanomics.de\/services\/orchestration\/"},"modified":"2025-07-02T12:59:40","modified_gmt":"2025-07-02T10:59:40","slug":"orchestration-best-customer-experiences-at-every-touchpoint","status":"publish","type":"page","link":"https:\/\/fanomics.de\/en\/services\/orchestration-best-customer-experiences-at-every-touchpoint\/","title":{"rendered":"Orchestration"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\n\t\t\t<!-- START Orchestrierung_EN REVOLUTION SLIDER 6.7.38 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_43_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:#ededed;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_43_1\" style=\"\" data-version=\"6.7.38\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-63\" data-title=\"Renewed The7\" data-anim=\"adpr:false;\" data-in=\"o:0;\" data-out=\"a:false;\" data-sloop=\"s:2500;e:4500;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/fanomics.de\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"Renewed The7\" title=\"Orchestration\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/fanomics.de\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/transparent.png\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-43-slide-63-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"shape\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:1px,0,0,0;yo:1px,0,0,0;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,10,7,4;l:0,13,9,6;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:2,1,1,100%;h:1px,1px,1px,100%;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;background-color:rgba(60,61,61,0.5);\"\n\t\t\t\t\t\t\t> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-43-slide-63-layer-2\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#3c3d3d||#3c3d3d||#3c3d3d||#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:127px,38px,20px,120px;y:t,m,m,m;yo:190px,-62px,-33px,-49px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:100,65,50,45;l:100,69,57,55;fw:700;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:11;font-family:'Montserrat';\"\n\t\t\t\t\t\t\t>FANOMICS \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-43-slide-63-layer-3\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c,c,c,r;xo:2px,59px,56px,-26px;yo:0,0,0,-1px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,10,7,4;l:0,13,9,6;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:2000px,1391px,1056px,748px;h:575px,400px,303px,215px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/fanomics.de\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"Orchestrierung\" class=\"tp-rs-img rs-lazyload\" width=\"2000\" height=\"575\" data-lazyload=\"\/\/fanomics.de\/wp-content\/uploads\/2022\/06\/slider_orchestrierung-b.jpg\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-43-slide-63-layer-8\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#3c3d3d||#3c3d3d||#3c3d3d||#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:127px,37px,18px,27px;yo:302px,195px,165px,105px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:40,32,30,23;l:50,45,34,28;fw:400,400,400,700;a:left,left,left,center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:549px,481px,366px,421px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:'Open Sans';\"\n\t\t\t\t\t\t\t>shows you how to turn <br \/> satisfied customers  <br \/> into fans! \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t\t<rs-static-layers class=\"rs-stl-visible\"><!--\n\t\t\t\t\t--><\/rs-static-layers>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_43_1',rl:[1240,1024,778,480],el:[575,400,303,202],gw:[1920,1023,777,479],gh:[575,400,303,202],type:'hero',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider431\"]!==undefined) {window.RS_MODULES.modules[\"revslider431\"].once = false;window.revapi43 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\"><span class=\"yellow\">Are Your Customer Experiences &#8220;the Best&#8221; at Every Touchpoint?<br \/>\n<\/span><\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">Orchestration<\/h1>\n<p>[\/vc_column_text]<div class=\"hr-thin style-line accent-border-color\" style=\"width: 50px;border-top-width: 6px;\"><\/div>[vc_empty_space height=&#8221;20px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-offset-0 vc_col-lg-8 vc_col-md-offset-0 vc_col-md-8 vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h4>Do you meet the needs of your customers at all points of the customer journey?<\/h4>\n<p>Customers turn into fans when companies are better at fullfilling their core needs than any competitor. This is achieved through focused and orchestrated service and communication. And above all, by providing the experience again and again, at all touchpoints in the customer journey. Fans enjoy the repetition of positive experiences. This creates &#8220;perceived uniqueness&#8221; which turns customers into fans.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;10px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_empty_space height=&#8221;60px&#8221;][vc_raw_html]PGRpdiBjbGFzcz0ibGluZS1kaXZpZGVyIj4NCiAgICA8c3BhbiBjbGFzcz0iZmFuLXBvcnRmb2xpbyI+PC9zcGFuPg0KPC9kaXY+[\/vc_raw_html][vc_empty_space height=&#8221;40px&#8221;][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">In Short: Why Aldi&#8217;s orchestration is perfect&#8230;<\/h3>\n<p>[\/vc_column_text]<div class=\"hr-thin style-line accent-border-color\" style=\"width: 50px;border-top-width: 6px;\"><\/div>[vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner offset=&#8221;vc_col-lg-8 vc_col-md-8 vc_col-xs-12&#8243;][vc_column_text]Aldi is a master of orchestration. At the most important touchpoint &#8220;checkout,&#8221; for example, things have to happen very quickly. That means employees are trained not to be overly friendly and not to waste time with small talk. &#8220;Speed&#8221; is experienced at the missing grocery check-out area, as well goods catchment area: Extreme stress may be built up for the customer to put his goods back into the basket at lightning speed. This may produce displeasure on the part of the customer, but it is quick and satisfies their primary need. Aldi consciously accepts saying &#8220;no&#8221; to some things that are classified as &#8220;not relevant&#8221;.<\/p>\n<p><strong>See the detailed explanation by book author Roman Becker here in the video.<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4 vc_col-xs-12&#8243;]<div id=\"ultimate-video-95126a138dcc9e3bc\" class=\"ult-video  ult-adjust-bottom-margin ultimate-video-95126a138dcc9e3bc ultv-2218 \"><div class=\"ultv-video ultv-aspect-ratio-16_9 ultv-subscribe-responsive-none\" data-videotype=\"uv_iframe\">\n\t\t\t\t\t\t<div class=\"ultv-video__outer-wrap\" data-autoplay=\"0\" data-device=\"false\"  data-iconbg=\"#3A3A3A\" data-overcolor=\"\" data-defaultbg=\"#fdc801\" data-defaultplay=\"defaulticon\"><div class=\"ultv-video__play\" data-src=\"https:\/\/www.youtube.com\/embed\/gRv7BgiR54o?rel=0&#038;start&#038;end&#038;controls=1&#038;mute=0&#038;modestbranding=0&#038;autoplay=1\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ultv-video__thumb\" src=\"https:\/\/fanomics.de\/wp-content\/uploads\/2022\/06\/Eroeffnungsvortrag_GDA_RBE.00_30_03_30.Standbild002.png\"\/>\n\t\t\t\t\t\t\t\t<div class=\"ultv-video__play-icon  ultv-animation-none\" style=\"width:75px\"><svg height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ultv-youtube-icon-bg\" d=\"m .66,37.62 c 0,0 .66,4.70 2.70,6.77 2.58,2.71 5.98,2.63 7.49,2.91 5.43,.52 23.10,.68 23.12,.68 .00,-1.3e-5 14.29,-0.02 23.81,-0.71 1.32,-0.15 4.22,-0.17 6.81,-2.89 2.03,-2.07 2.70,-6.77 2.70,-6.77 0,0 .67,-5.52 .67,-11.04 l 0,-5.17 c 0,-5.52 -0.67,-11.04 -0.67,-11.04 0,0 -0.66,-4.70 -2.70,-6.77 C 62.03,.86 59.13,.84 57.80,.69 48.28,0 34.00,0 34.00,0 33.97,0 19.69,0 10.18,.69 8.85,.84 5.95,.86 3.36,3.58 1.32,5.65 .66,10.35 .66,10.35 c 0,0 -0.55,4.50 -0.66,9.45 l 0,8.36 c .10,4.94 .66,9.45 .66,9.45 z\" fill=\"#1f1f1e\" ><\/path><path d=\"m 26.96,13.67 18.37,9.62 -18.37,9.55 -0.00,-19.17 z\" fill=\"#fff\"><\/path><path d=\"M 45.02,23.46 45.32,23.28 26.96,13.67 43.32,22.34 45.02,23.46 z\" fill=\"#ccc\"><\/path><\/svg><\/div> <\/div> <\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;vc_default&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#f6f8f9&#8243;][vc_column][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">FANOMICS Orchestration Assets<\/h2>\n<p>[\/vc_column_text]<div class=\"hr-thin style-line accent-border-color\" style=\"width: 50px;border-top-width: 6px;\"><\/div>[vc_empty_space height=&#8221;20px&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-10 vc_col-md-10 vc_col-xs-12&#8243;]<div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-6784\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#3c3d3d;font-size:15px;display:inline-block;\">\n\t<i class=\"Defaults-check\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-6784 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><strong>Increase your fan rate:<\/strong><\/p>\n<p><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-2588\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#3c3d3d;font-size:15px;display:inline-block;\">\n\t<i class=\"fas fa-caret-right\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-2588 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">by bringing core customer needs to life along the customer journey:<\/p>\n<ul>\n<li>1. through cross-touchpoint orchestration of performance processes<\/li>\n<li>2. through cross-touchpoint orchestration of communication processes<\/li>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-9728\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#3c3d3d;font-size:15px;display:inline-block;\">\n\t<i class=\"fas fa-caret-right\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-9728 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">through demand-driven alignment with core customer needs and orchestration of individual touchpoints:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>1. Products and services<\/li>\n<li>2. Prices<\/li>\n<li>3. Complaint Management<\/li>\n<li>4. Innovations<\/li>\n<li>5. Emotionalizing effect of digital channels<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/span><\/div><\/li><\/ul><\/div>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;40px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\"><span class=\"yellow\">Supporting Your Success<br \/>\n<\/span><\/h4>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Your Tools<\/h2>\n<p>[\/vc_column_text]<div class=\"hr-thin style-line accent-border-color\" style=\"width: 50px;border-top-width: 6px;\"><\/div>[vc_empty_space height=&#8221;20px&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-8 vc_col-md-8 vc_col-xs-12&#8243;]<div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-4891\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#3c3d3d;font-size:15px;display:inline-block;\">\n\t<i class=\"fas fa-caret-right\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-4891 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">Input workshops<\/p>\n<p><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-8092\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#3c3d3d;font-size:15px;display:inline-block;\">\n\t<i class=\"fas fa-caret-right\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-8092 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">Development of future goals for cross-touchpoint orchestration<\/p>\n<p><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-5133\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#3c3d3d;font-size:15px;display:inline-block;\">\n\t<i class=\"fas fa-caret-right\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-5133 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">Development of a brand mission statement<\/p>\n<p><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-5749\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#3c3d3d;font-size:15px;display:inline-block;\">\n\t<i class=\"fas fa-caret-right\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-5749 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">Follow-up feedback<\/p>\n<p><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-8092\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#3c3d3d;font-size:15px;display:inline-block;\">\n\t<i class=\"fas fa-caret-right\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-8092 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">Mystery shopping<\/p>\n<p><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-7685\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#3c3d3d;font-size:15px;display:inline-block;\">\n\t<i class=\"fas fa-caret-right\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-7685 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">Customer Feedback Monitoring<\/p>\n<p><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-6800\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#3c3d3d;font-size:15px;display:inline-block;\">\n\t<i class=\"fas fa-caret-right\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-6800 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">&#8230;<\/p>\n<p><\/span><\/div><\/li><\/ul><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1659090031080{background-color: #f6f8f9 !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-offset-0 vc_col-lg-8 vc_col-md-offset-0 vc_col-md-8 vc_col-xs-12&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon {\n  width: 35px;\n  height: 35px;\n  line-height: 35px;\n  font-size: 25px;\n  border-radius: 0px;\n  margin: 0px 15px 0px 0px;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon .icon-inner {\n  min-width: 35px;\n  min-height: 35px;\n  border-radius: 0px;\n}\n@media all and 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.icon-inner:before {\n  background: #efefef;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-border-on:before {\n  border-width: 2px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-border-dashed.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-border-dotted.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-border-double.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-border-on:after {\n  border-width: 2px;\n  border-style: solid;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-border-dashed.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-border-dotted.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-border-double.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-on:hover {\n  font-size: 25px;\n}\n#page .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-on:hover .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-on:hover .soc-icon {\n  color: #fff;\n  background: none;\n}\n#page .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-off .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-off .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-off .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .text-icon.dt-icon-hover-off .soc-icon {\n  color: #0e76a8;\n  background: none;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363.layout-1 {\n  grid-template-columns: 35px minmax(0,1fr);\n  grid-column-gap: 15px;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363.layout-2 {\n  grid-template-columns: minmax(0,1fr) 35px;\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363.layout-2 .text-icon {\n  margin-left: 0;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363.layout-3 {\n  grid-template-columns: 35px minmax(0,1fr);\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363.layout-3 .dt-text-title {\n  margin-left: 15px;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .dt-text-title,\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .dt-text-title a {\n  color: #666666;\n  background: none;\n  font-weight: bold;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .dt-text-title {\n  margin-bottom: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 .dt-text-desc {\n  color: #333333;\n  background: none;\n  margin-bottom: 0px;\n}<\/style><div class=\"icon-with-text-shortcode  icon-text-id-f5e02ea4d91d66f22cba0b239f5da363 layout-1  \" ><a class=\"block-link anchor-link\"  href=\"https:\/\/www.linkedin.com\/company\/fanomics\/\" target=\"_blank\" rel=\"noopener\"><\/a><a href=\"https:\/\/www.linkedin.com\/company\/fanomics\/\" target=\"_blank\" rel=\"noopener\" class=\"anchor-link text-icon dt-icon-bg-on dt-icon-hover-off\"><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon Defaults-linkedin-square\"><\/i><i class=\"dt-hover-icon soc-icon Defaults-linkedin-square\"><\/i><\/span><\/a><h5 class=\"dt-text-title anchor-link\"><a class=\"anchor-link\"  href=\"https:\/\/www.linkedin.com\/company\/fanomics\/\" target=\"_blank\" rel=\"noopener\">Follow us on LinkedIn!<\/a><\/h5><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;vc_default&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#f8f8f8&#8243;][vc_column][vc_empty_space height=&#8221;40px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;2157&#8243; img_size=&#8221;full&#8221;][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4 vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h3>Contact<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4>Lisa Winter<\/h4>\n<p>Head of Positioning\/Brand Strategy[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;]<div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-2306\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#fdc800;font-size:25px;display:inline-block;\">\n\t<i class=\"Defaults-phone\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-2306 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><a href=\"tel:+49613132809153\">+49 (0) 6131 32809-153<\/a><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-8498\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#fdc800;font-size:25px;display:inline-block;\">\n\t<i class=\"icomoon-the7-font-the7-mail-01\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-8498 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><a href=\"mailto:lisa.winter@2hmforum.de\">lisa.winter@2hmforum.de<\/a><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-7640\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#fdc800;font-size:25px;display:inline-block;\">\n\t<i class=\"Defaults-linkedin\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-7640 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><a href=\"https:\/\/www.linkedin.com\/in\/lisa-winter-l%C3%B6rler-2628a614a\/\" target=\"_blank\" rel=\"noopener\">Lisa Winter on LinkedIn<\/a><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-5831\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#fdc800;font-size:25px;display:inline-block;\">\n\t<i class=\"Defaults-xing\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-5831 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><a href=\"https:\/\/www.xing.com\/profile\/Lisa_WinterLoerler\/cv\" target=\"_blank\" rel=\"noopener\">Lisa Winter on Xing<\/a><\/span><\/div><\/li><\/ul><\/div>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\"><span class=\"yellow\">Expand Your Fan Base with FANOMICS<br \/>\n<\/span><\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Start Now!<\/h2>\n<p>[\/vc_column_text]<div class=\"hr-thin style-line accent-border-color\" style=\"width: 50px;border-top-width: 6px;\"><\/div>[vc_empty_space height=&#8221;40px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1662633007176{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\" uavc-icons-center uavc-icons \">\n<div class=\"aio-icon advanced \" data-animation=\"\" data-animation-delay=\"03\" style=\"border-style:solid;border-color:;border-width:1px;width:70px;height:70px;line-height:70px;border-radius:0px;font-size:32px;margin-right:5px;\">\n\t<i class=\"icomoon-the7-font-the7-link-03\"><\/i>\n<\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1657880640565{background-color: #fdc800 !important;}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/fanomics.de\/en\/fan-ident\/\" target=\"_blank\" rel=\"noopener\">Fan-Ident<\/a><\/h3>\n<p style=\"text-align: center;\"><strong>How much more revenue can fans bring in?<br \/>\n<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1662633012960{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\" uavc-icons-center uavc-icons \">\n<div class=\"aio-icon advanced \" data-animation=\"\" data-animation-delay=\"03\" style=\"border-style:solid;border-color:;border-width:1px;width:70px;height:70px;line-height:70px;border-radius:0px;font-size:32px;margin-right:5px;\">\n\t<i class=\"dt-icon-the7-download\"><\/i>\n<\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1662367710838{background-color: #fdc800 !important;}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/fanomics.de\/en\/compact-knowledge\/\" target=\"_blank\" rel=\"noopener\">Knowledge Abstract<\/a><\/h3>\n<p style=\"text-align: center;\"><strong>How FANOMICS makes you successful!<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1662633019455{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\" uavc-icons-center uavc-icons \">\n<div class=\"aio-icon advanced \" data-animation=\"\" data-animation-delay=\"03\" style=\"border-style:solid;border-color:;border-width:1px;width:70px;height:70px;line-height:70px;border-radius:0px;font-size:32px;margin-right:5px;\">\n\t<i class=\"icomoon-the7-font-the7-phone-05\"><\/i>\n<\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1657880656932{background-color: #fdc800 !important;}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/fanomics.de\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Contact<\/a><\/h3>\n<p style=\"text-align: center;\"><strong>Call now!<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1657876740987{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1657876752001{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221;]<div class=\" uavc-icons-center uavc-icons \">\n<div class=\"aio-icon advanced \" data-animation=\"\" data-animation-delay=\"03\" style=\"border-style:solid;border-color:;border-width:1px;width:70px;height:70px;line-height:70px;border-radius:0px;font-size:32px;margin-right:5px;\">\n\t<i class=\"dt-icon-the7-download\"><\/i>\n<\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1662366392576{background-color: #fdc800 !important;}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/fanomics.de\/en\/compact-knowledge\/\" target=\"_blank\" rel=\"noopener\">Knowledge Abstract <\/a><\/h3>\n<p style=\"text-align: center;\"><strong>How FANOMICS makes you successful! <\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1657876760345{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221;]<div class=\" uavc-icons-center uavc-icons \">\n<div class=\"aio-icon advanced \" data-animation=\"\" data-animation-delay=\"03\" style=\"border-style:solid;border-color:;border-width:1px;width:70px;height:70px;line-height:70px;border-radius:0px;font-size:32px;margin-right:5px;\">\n\t<i class=\"icomoon-the7-font-the7-phone-05\"><\/i>\n<\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1657880656932{background-color: #fdc800 !important;}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/fanomics.de\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">Contact <\/a><\/h3>\n<p style=\"text-align: center;\"><strong>Call now!<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][vc_column_text] Are Your Customer Experiences &#8220;the Best&#8221; at Every Touchpoint? [\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text] Orchestration [\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-offset-0 vc_col-lg-8 vc_col-md-offset-0 vc_col-md-8 vc_col-xs-12&#8243;][vc_column_text] Do you meet the needs of your customers at all points of the customer journey? Customers turn into fans when companies are better at fullfilling their core&hellip;<\/p>\n","protected":false},"author":2,"featured_media":2244,"parent":2468,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","h5ap_radio_sources":[],"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-2487","page","type-page","status-publish","has-post-thumbnail","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Orchestration - fanomics.de<\/title>\n<meta name=\"description\" content=\"Orchestration - to make central customer needs more tangible at all contact points than any competitor.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fanomics.de\/en\/services\/orchestration-best-customer-experiences-at-every-touchpoint\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Orchestration - 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