{"id":2565,"date":"2022-05-31T16:00:12","date_gmt":"2022-05-31T14:00:12","guid":{"rendered":"https:\/\/fanomics.de\/success-stories\/retain-customers-with-a-personal-touch\/"},"modified":"2024-08-06T11:48:32","modified_gmt":"2024-08-06T09:48:32","slug":"retain-customers-with-a-personal-touch","status":"publish","type":"page","link":"https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/retain-customers-with-a-personal-touch\/","title":{"rendered":"Retain Customers with a Personal Touch"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\n\t\t\t<!-- START erfolg_EN REVOLUTION SLIDER 6.7.38 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_44_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:#ededed;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_44_1\" style=\"\" data-version=\"6.7.38\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-64\" data-title=\"Renewed The7\" data-anim=\"adpr:false;\" data-in=\"o:0;\" data-out=\"a:false;\" data-sloop=\"s:2500;e:4500;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/fanomics.de\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"Renewed The7\" title=\"Retain Customers with a Personal Touch\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/fanomics.de\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/transparent.png\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-44-slide-64-layer-2\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#3c3d3d\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:155px,37px,24px,8px;y:t,m,m,m;yo:176px,-18px,-29px,-16px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:100,80,65,49;l:100,90,80,60;fw:700;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:'Montserrat';\"\n\t\t\t\t\t\t\t>FANOMICS \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-44-slide-64-layer-3\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c;xo:2px,21px,49px,30px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,10,7,4;l:0,13,9,6;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:2000px,1391px,1056px,703px;h:575px,400px,303px,202px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/fanomics.de\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"2000\" height=\"575\" data-lazyload=\"\/\/fanomics.de\/wp-content\/uploads\/2022\/06\/slider-erfolgsgeschichten-01.jpg\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-44-slide-64-layer-8\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#3c3d3d\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:161px,40px,27px,12px;yo:289px,236px,170px,112px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:40,32,26,19;l:50,40,30,26;fw:400,400,400,700;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:566px,459px,366px,283px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;font-family:'Open Sans';\"\n\t\t\t\t\t\t\t>Success Stories \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t\t<rs-static-layers class=\"rs-stl-visible\"><!--\n\t\t\t\t\t--><\/rs-static-layers>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_44_1',rl:[1240,1024,778,480],el:[575,400,303,202],gw:[1920,1023,777,479],gh:[575,400,303,202],type:'hero',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider441\"]!==undefined) {window.RS_MODULES.modules[\"revslider441\"].once = false;window.revapi44 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;40px&#8221;][vc_column_text]<\/p>\n<h2 class=\"vc_custom_heading\">&#8220;Retain Customers with a Personal Touch&#8221;<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]Customer loyalty is a crucial issue for statutory health insurers. After all, the price competition resulting from different additional contributions is putting the loyalty of some policyholders to the test. The solution: In the future, it will no longer be enough for health insurers to merely satisfy their customers. They must bind them to the company in the long term. This is what\u00a0<a href=\"https:\/\/www.ikk-classic.de\/\" target=\"_blank\" rel=\"noopener\">ikk classic<\/a>\u00a0is doing very successfully \u2013 with the help of the Fan Principle. The Fan Rate at ikk classic is excellent \u2013 which is why the company has been one of the award-winning Customer Champions for years.[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1654861170207{background-color: #f6f8f9 !important;}&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/5&#8243;][vc_single_image image=&#8221;2197&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;4\/5&#8243;][vc_column_text]The\u00a0<a href=\"https:\/\/www.ikk-classic.de\/pk\" target=\"_blank\" rel=\"noopener\"><b>ikk classic<\/b><\/a>\u00a0is a German health insurance company based in Dresden. Founded in 2010 from a merger of several local health insurance companies, it is the largest guild health insurance company in Germany, with more than three million insured and nearly 7,000 employees.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][vc_raw_html]PGRpdiBjbGFzcz0ibGluZS1kaXZpZGVyIj4NCiAgICA8c3BhbiBjbGFzcz0iZmFuLXBvcnRmb2xpbyI+PC9zcGFuPg0KPC9kaXY+[\/vc_raw_html][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4 vc_col-xs-12&#8243;]<div id=\"ultimate-video-517369e1f25a135ff\" class=\"ult-video  ult-adjust-bottom-margin ultimate-video-517369e1f25a135ff ultv-7323 \"><div class=\"ultv-video ultv-aspect-ratio-16_9 ultv-subscribe-responsive-none\" data-videotype=\"uv_iframe\">\n\t\t\t\t\t\t<div class=\"ultv-video__outer-wrap\" data-autoplay=\"0\" data-device=\"false\"  data-iconbg=\"#3A3A3A\" data-overcolor=\"\" data-defaultbg=\"#1f1f1e\" data-defaultplay=\"defaulticon\"><div class=\"ultv-video__play\" data-src=\"https:\/\/www.youtube.com\/embed\/IjtIMMxdCfE?rel=0&#038;start&#038;end&#038;controls=1&#038;mute=0&#038;modestbranding=0&#038;autoplay=1\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ultv-video__thumb\" src=\"https:\/\/i.ytimg.com\/vi\/IjtIMMxdCfE\/maxresdefault.jpg\"\/>\n\t\t\t\t\t\t\t\t<div class=\"ultv-video__play-icon  ultv-animation-none\" style=\"width:75px\"><svg height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ultv-youtube-icon-bg\" d=\"m .66,37.62 c 0,0 .66,4.70 2.70,6.77 2.58,2.71 5.98,2.63 7.49,2.91 5.43,.52 23.10,.68 23.12,.68 .00,-1.3e-5 14.29,-0.02 23.81,-0.71 1.32,-0.15 4.22,-0.17 6.81,-2.89 2.03,-2.07 2.70,-6.77 2.70,-6.77 0,0 .67,-5.52 .67,-11.04 l 0,-5.17 c 0,-5.52 -0.67,-11.04 -0.67,-11.04 0,0 -0.66,-4.70 -2.70,-6.77 C 62.03,.86 59.13,.84 57.80,.69 48.28,0 34.00,0 34.00,0 33.97,0 19.69,0 10.18,.69 8.85,.84 5.95,.86 3.36,3.58 1.32,5.65 .66,10.35 .66,10.35 c 0,0 -0.55,4.50 -0.66,9.45 l 0,8.36 c .10,4.94 .66,9.45 .66,9.45 z\" fill=\"#1f1f1e\" ><\/path><path d=\"m 26.96,13.67 18.37,9.62 -18.37,9.55 -0.00,-19.17 z\" fill=\"#fff\"><\/path><path d=\"M 45.02,23.46 45.32,23.28 26.96,13.67 43.32,22.34 45.02,23.46 z\" fill=\"#ccc\"><\/path><\/svg><\/div> <\/div> <\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-8 vc_col-md-8 vc_col-xs-12&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1307 alignleft\" src=\"\/wp-content\/uploads\/2022\/05\/quotes_01-1.png\" alt=\"\" width=\"100\" height=\"100\" \/><\/p>\n<p><span class=\"break-words\"><span dir=\"ltr\">\u201eIf you succeed in turning many customers into fans, you have created the basis for medium- to long-term success,\u201c <\/span><\/span><\/p>\n<p><span class=\"break-words\"><span dir=\"ltr\">says <strong><a href=\"https:\/\/www.linkedin.com\/in\/ACoAAC_M3J8Bzt7xPi95uEYzIsOO_9AJL0dO7jw\" data-attribute-index=\"0\" data-entity-hovercard-id=\"urn:li:fs_miniProfile:ACoAAC_M3J8Bzt7xPi95uEYzIsOO_9AJL0dO7jw\" data-entity-type=\"MINI_PROFILE\">Frank Hippler<\/a>,<\/strong> Chief Executive Officer of <a href=\"https:\/\/www.linkedin.com\/company\/ikk-classic\/\" data-attribute-index=\"2\" data-entity-hovercard-id=\"urn:li:fs_miniCompany:1412986\" data-entity-type=\"MINI_COMPANY\">IKK classic<\/a> in the Fan Principle Podcast with Roman Becker. You can find the entire Interview on Youtube (in German):<\/span><\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][vc_raw_html]PGRpdiBjbGFzcz0ibGluZS1kaXZpZGVyIj4NCiAgICA8c3BhbiBjbGFzcz0iZmFuLXBvcnRmb2xpbyI+PC9zcGFuPg0KPC9kaXY+[\/vc_raw_html][vc_empty_space height=&#8221;40 px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;40 px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner offset=&#8221;vc_col-lg-8 vc_col-md-8 vc_col-xs-12&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1307 alignleft\" src=\"\/wp-content\/uploads\/2022\/05\/quotes_01-1.png\" alt=\"\" width=\"100\" height=\"100\" \/><\/p>\n<p><em>&#8220;Satisfied customers are our capital,\u201d <\/em>says\u00a0<strong>Dietmar Fl\u00f6rke, Head of Quality Management at ikk classic,<\/strong>\u00a0in an interview and explains how the health insurance company\u2019s employees turn their customers into fans. And why they can rightly call themselves Germany\u2019s Customer Champions.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4 vc_col-xs-12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;40 px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][vc_raw_html]PGRpdiBjbGFzcz0ibGluZS1kaXZpZGVyIj4NCiAgICA8c3BhbiBjbGFzcz0iZmFuLXBvcnRmb2xpbyI+PC9zcGFuPg0KPC9kaXY+[\/vc_raw_html][vc_empty_space height=&#8221;40 px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;40 px&#8221;]<div id=\"ult-carousel-73153969969e1f25a137ac\" class=\"ult-carousel-wrapper   ult_horizontal\" data-gutter=\"35\" data-rtl=\"false\" ><div class=\"ult-carousel-339442023469e1f25a136b5 \" >[vc_row_inner][vc_column_inner][vc_single_image image=&#8221;2317&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/paying-full-attention-to-the-customer\/&#8221;]<div class=\"ult-item-wrap\" data-animation=\"animated no-animation\"><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-8cbaea74ec196c274388fb26c21bc36c {\n  border-radius: 1px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-8cbaea74ec196c274388fb26c21bc36c {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-8cbaea74ec196c274388fb26c21bc36c:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-8cbaea74ec196c274388fb26c21bc36c {\n  box-shadow: 0px 2px 0px 0px #1e1e1e;\n}\n.btn-flat#default-btn-8cbaea74ec196c274388fb26c21bc36c {\n  box-shadow: none;\n}\n.btn-flat#default-btn-8cbaea74ec196c274388fb26c21bc36c:hover {\n  box-shadow: none;\n}\n#default-btn-8cbaea74ec196c274388fb26c21bc36c.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-8cbaea74ec196c274388fb26c21bc36c > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-8cbaea74ec196c274388fb26c21bc36c:not(:hover) {\n  border-width: 0px;\n  color: #ffffff;\n  background: #3c3d3d !important;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-8cbaea74ec196c274388fb26c21bc36c:not(:hover) * {\n  color: #ffffff;\n}\n#default-btn-8cbaea74ec196c274388fb26c21bc36c:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-8cbaea74ec196c274388fb26c21bc36c.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-8cbaea74ec196c274388fb26c21bc36c > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/paying-full-attention-to-the-customer\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-inline-left btn-flat \" target=\"_blank\" id=\"default-btn-8cbaea74ec196c274388fb26c21bc36c\" rel=\"noopener\"><span>&#8230;turn Toyota drivers into fans every day!<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;3438&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/we-want-to-be-the-company-with-the-highest-fan-quota-in-our-industry\/&#8221;]<div class=\"ult-item-wrap\" data-animation=\"animated no-animation\"><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-495e29f84276f62beb7c6e58ae18a675 {\n  border-radius: 1px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-495e29f84276f62beb7c6e58ae18a675 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-495e29f84276f62beb7c6e58ae18a675:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-495e29f84276f62beb7c6e58ae18a675 {\n  box-shadow: 0px 2px 0px 0px #1e1e1e;\n}\n.btn-flat#default-btn-495e29f84276f62beb7c6e58ae18a675 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-495e29f84276f62beb7c6e58ae18a675:hover {\n  box-shadow: none;\n}\n#default-btn-495e29f84276f62beb7c6e58ae18a675.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-495e29f84276f62beb7c6e58ae18a675 > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-495e29f84276f62beb7c6e58ae18a675:not(:hover) {\n  border-width: 0px;\n  color: #ffffff;\n  background: #3c3d3d !important;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-495e29f84276f62beb7c6e58ae18a675:not(:hover) * {\n  color: #ffffff;\n}\n#default-btn-495e29f84276f62beb7c6e58ae18a675:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-495e29f84276f62beb7c6e58ae18a675.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-495e29f84276f62beb7c6e58ae18a675 > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/we-want-to-be-the-company-with-the-highest-fan-quota-in-our-industry\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-inline-left btn-flat \" target=\"_blank\" id=\"default-btn-495e29f84276f62beb7c6e58ae18a675\" rel=\"noopener\"><span>Stand out across the industry using the Fan Principle<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;3440&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/strong-position-to-best-the-competition\/&#8221;]<div class=\"ult-item-wrap\" data-animation=\"animated no-animation\"><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60 {\n  border-radius: 1px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60 {\n  box-shadow: 0px 2px 0px 0px #1e1e1e;\n}\n.btn-flat#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60:hover {\n  box-shadow: none;\n}\n#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60 > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60:not(:hover) {\n  border-width: 0px;\n  color: #ffffff;\n  background: #3c3d3d !important;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60:not(:hover) * {\n  color: #ffffff;\n}\n#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60 > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/strong-position-to-best-the-competition\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-inline-left btn-flat \" target=\"_blank\" id=\"default-btn-ab801dfefd4ff3ec5c039fb6a4ecfc60\" rel=\"noopener\"><span>Strong position to best the competition<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;3442&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/more-success-through-fans-shining-example-from-the-lighting-industry\/&#8221;]<div class=\"ult-item-wrap\" data-animation=\"animated no-animation\"><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-c07a2dd4ad65c9536c7df3166e65adda {\n  border-radius: 1px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-c07a2dd4ad65c9536c7df3166e65adda {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-c07a2dd4ad65c9536c7df3166e65adda:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-c07a2dd4ad65c9536c7df3166e65adda {\n  box-shadow: 0px 2px 0px 0px #1e1e1e;\n}\n.btn-flat#default-btn-c07a2dd4ad65c9536c7df3166e65adda {\n  box-shadow: none;\n}\n.btn-flat#default-btn-c07a2dd4ad65c9536c7df3166e65adda:hover {\n  box-shadow: none;\n}\n#default-btn-c07a2dd4ad65c9536c7df3166e65adda.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-c07a2dd4ad65c9536c7df3166e65adda > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-c07a2dd4ad65c9536c7df3166e65adda:not(:hover) {\n  border-width: 0px;\n  color: #ffffff;\n  background: #3c3d3d !important;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-c07a2dd4ad65c9536c7df3166e65adda:not(:hover) * {\n  color: #ffffff;\n}\n#default-btn-c07a2dd4ad65c9536c7df3166e65adda:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-c07a2dd4ad65c9536c7df3166e65adda.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-c07a2dd4ad65c9536c7df3166e65adda > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/more-success-through-fans-shining-example-from-the-lighting-industry\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-inline-left btn-flat \" target=\"_blank\" id=\"default-btn-c07a2dd4ad65c9536c7df3166e65adda\" rel=\"noopener\"><span>The Fan Principle as a management control system<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;3444&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/for-us-the-focus-is-on-the-customer-completely\/&#8221;]<div class=\"ult-item-wrap\" data-animation=\"animated no-animation\"><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d {\n  border-radius: 1px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d {\n  box-shadow: 0px 2px 0px 0px #1e1e1e;\n}\n.btn-flat#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d {\n  box-shadow: none;\n}\n.btn-flat#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d:hover {\n  box-shadow: none;\n}\n#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d:not(:hover) {\n  border-width: 0px;\n  color: #ffffff;\n  background: #3c3d3d !important;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d:not(:hover) * {\n  color: #ffffff;\n}\n#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/for-us-the-focus-is-on-the-customer-completely\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-inline-left btn-flat \" target=\"_blank\" id=\"default-btn-8e2c94c7dc0fbc813b940dd0583ebc0d\" rel=\"noopener\"><span>Providing a special shopping experience<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;3446&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/good-relationships-and-value-creating-contacts\/&#8221;]<div class=\"ult-item-wrap\" data-animation=\"animated no-animation\"><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-95a1867d2e27ddf50622c8762c972ad7 {\n  border-radius: 1px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-95a1867d2e27ddf50622c8762c972ad7 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-95a1867d2e27ddf50622c8762c972ad7:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-95a1867d2e27ddf50622c8762c972ad7 {\n  box-shadow: 0px 2px 0px 0px #1e1e1e;\n}\n.btn-flat#default-btn-95a1867d2e27ddf50622c8762c972ad7 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-95a1867d2e27ddf50622c8762c972ad7:hover {\n  box-shadow: none;\n}\n#default-btn-95a1867d2e27ddf50622c8762c972ad7.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-95a1867d2e27ddf50622c8762c972ad7 > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-95a1867d2e27ddf50622c8762c972ad7:not(:hover) {\n  border-width: 0px;\n  color: #ffffff;\n  background: #3c3d3d !important;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-95a1867d2e27ddf50622c8762c972ad7:not(:hover) * {\n  color: #ffffff;\n}\n#default-btn-95a1867d2e27ddf50622c8762c972ad7:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-95a1867d2e27ddf50622c8762c972ad7.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-95a1867d2e27ddf50622c8762c972ad7 > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/good-relationships-and-value-creating-contacts\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-inline-left btn-flat \" target=\"_blank\" id=\"default-btn-95a1867d2e27ddf50622c8762c972ad7\" rel=\"noopener\"><span>Focus on the emotional connection of consumers<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;3450&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/always-in-view-whats-important-to-our-members\/&#8221;]<div class=\"ult-item-wrap\" data-animation=\"animated no-animation\"><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7 {\n  border-radius: 1px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7 {\n  box-shadow: 0px 2px 0px 0px #1e1e1e;\n}\n.btn-flat#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7:hover {\n  box-shadow: none;\n}\n#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7 > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7:not(:hover) {\n  border-width: 0px;\n  color: #ffffff;\n  background: #3c3d3d !important;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7:not(:hover) * {\n  color: #ffffff;\n}\n#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-2d01c183c3026cc6ec89b5d3c8099fd7 > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/always-in-view-whats-important-to-our-members\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-inline-left btn-flat \" target=\"_blank\" id=\"default-btn-2d01c183c3026cc6ec89b5d3c8099fd7\" rel=\"noopener\"><span>Turning members into enthusiastic fans!<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;3452&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/excellent-contacts-create-fans-at-ing\/&#8221;]<div class=\"ult-item-wrap\" data-animation=\"animated no-animation\"><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-d30495212f1c234b87283ea291539174 {\n  border-radius: 1px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-d30495212f1c234b87283ea291539174 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-d30495212f1c234b87283ea291539174:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-d30495212f1c234b87283ea291539174 {\n  box-shadow: 0px 2px 0px 0px #1e1e1e;\n}\n.btn-flat#default-btn-d30495212f1c234b87283ea291539174 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-d30495212f1c234b87283ea291539174:hover {\n  box-shadow: none;\n}\n#default-btn-d30495212f1c234b87283ea291539174.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-d30495212f1c234b87283ea291539174 > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-d30495212f1c234b87283ea291539174:not(:hover) {\n  border-width: 0px;\n  color: #ffffff;\n  background: #3c3d3d !important;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-d30495212f1c234b87283ea291539174:not(:hover) * {\n  color: #ffffff;\n}\n#default-btn-d30495212f1c234b87283ea291539174:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-d30495212f1c234b87283ea291539174.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-d30495212f1c234b87283ea291539174 > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/fanomics.de\/en\/success-stories-more-success-with-fanomics\/excellent-contacts-create-fans-at-ing\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-inline-left btn-flat \" target=\"_blank\" id=\"default-btn-d30495212f1c234b87283ea291539174\" rel=\"noopener\"><span>Excellent contacts create fans \u2013 at ING!<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;7239&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/fanomics.de\/en\/due-dilligence-with-fan-rates\/&#8221;]<div class=\"ult-item-wrap\" data-animation=\"animated no-animation\"><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-dfca7d3ecf17f556ea398b0d2b73769c {\n  border-radius: 1px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-dfca7d3ecf17f556ea398b0d2b73769c {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-dfca7d3ecf17f556ea398b0d2b73769c:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-dfca7d3ecf17f556ea398b0d2b73769c {\n  box-shadow: 0px 2px 0px 0px #1e1e1e;\n}\n.btn-flat#default-btn-dfca7d3ecf17f556ea398b0d2b73769c {\n  box-shadow: none;\n}\n.btn-flat#default-btn-dfca7d3ecf17f556ea398b0d2b73769c:hover {\n  box-shadow: none;\n}\n#default-btn-dfca7d3ecf17f556ea398b0d2b73769c.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-dfca7d3ecf17f556ea398b0d2b73769c > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-dfca7d3ecf17f556ea398b0d2b73769c:not(:hover) {\n  border-width: 0px;\n  color: #ffffff;\n  background: #3c3d3d !important;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-dfca7d3ecf17f556ea398b0d2b73769c:not(:hover) * {\n  color: #ffffff;\n}\n#default-btn-dfca7d3ecf17f556ea398b0d2b73769c:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-dfca7d3ecf17f556ea398b0d2b73769c.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-dfca7d3ecf17f556ea398b0d2b73769c > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/fanomics.de\/en\/due-dilligence-with-fan-rates\/\" class=\"default-btn-shortcode dt-btn link-hover-off full-width-btn btn-inline-left btn-flat \" target=\"_blank\" id=\"default-btn-dfca7d3ecf17f556ea398b0d2b73769c\" rel=\"noopener\"><span>Due Dilligence with Fan Rates<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner]<\/div><\/div>\t\t\t<script type=\"text\/javascript\">\n\t\t\t\tjQuery(document).ready(function ($) {\n\t\t\t\t\tif( typeof jQuery('.ult-carousel-339442023469e1f25a136b5').slick == \"function\"){\n\t\t\t\t\t\t$('.ult-carousel-339442023469e1f25a136b5').slick({dots: true,autoplay: true,autoplaySpeed: \"3000\",speed: \"200\",infinite: true,arrows: true,nextArrow: '<button type=\"button\" role=\"button\" aria-label=\"Next\" style=\"color:#fdc800; 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bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#f8f8f8&#8243;][vc_column][vc_empty_space height=&#8221;40px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;2108&#8243; img_size=&#8221;full&#8221;][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4 vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h3>CONTACT:<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h4><span class=\"gl-name\">Roman Becker <\/span><\/h4>\n<p>Managing Partner[\/vc_column_text]<div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-7968\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#fdc800;font-size:25px;display:inline-block;\">\n\t<i class=\"Defaults-phone\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-7968 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><a href=\"tel:+496131328090\">+49 (0) 6131 32809-0<\/a><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-7731\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#fdc800;font-size:25px;display:inline-block;\">\n\t<i class=\"icomoon-the7-font-the7-mail-01\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-7731 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><a href=\"mailto:roman.becker@2hmforum.de\">roman.becker@2hmforum.de<\/a><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-9208\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#fdc800;font-size:25px;display:inline-block;\">\n\t<i class=\"Defaults-linkedin\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-9208 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><a href=\"https:\/\/de.linkedin.com\/in\/roman-becker-54503815\" target=\"_blank\" rel=\"noopener\">Roman Becker on LinkedIn<\/a><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-4947\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#fdc800;font-size:25px;display:inline-block;\">\n\t<i class=\"Defaults-xing\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-4947 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><a href=\"https:\/\/www.xing.com\/profile\/Roman_Becker4\/cv\" target=\"_blank\" rel=\"noopener\">Roman Becker on Xing<\/a><\/span><\/div><\/li><\/ul><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;40px&#8221;][vc_column_text] &#8220;Retain Customers with a Personal Touch&#8221; [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]Customer loyalty is a crucial issue for statutory health insurers. After all, the price competition resulting from different additional contributions is putting the loyalty of some policyholders to the test. The solution: In the future, it will no longer be enough for health insurers to merely&hellip;<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":2541,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","h5ap_radio_sources":[],"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-2565","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ikk classic: Retain Customers with a Personal Touch<\/title>\n<meta name=\"description\" content=\"ikk classic: Customer loyalty is a crucial issue for statutory health insurers. The solution to this is:... 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